Dungeons & Dragons
DragonLance
Email Me
My Resume
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My Resume
Product Knowledge |
- Microsoft Excel
- Microsoft Word
- Microsoft Frontpage
- Macromedia Dreamweaver
- Microsoft Windows
- HTML
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Education |
Johnson County Community College Overland Park, Kansas
General education courses with emphasis on computer and network installation and repair, and web applications and design
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2003 to Present |
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DeSoto High School DeSoto, Kansas
High school diploma |
1992 to 1996 |
Career History |
Premium Processing, MPP Company, Inc. Shawnee Mission, Kansas
- Underwriting and data entry for extended vehicle service agreements
- Answer questions from customers and dealerships about warranty coverage, cancellations, and transfers via email and telephone
- Process and mail letters of declination to customers and dealerships for vehicle service agreements not accepted by the company
- Maintain a list of service agreement applications pending correction of incorrect or missing information and notifying dealerships on a regular basis of the list, and processing the corrections when received from the dealerships
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1998 to 2006 |
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Tech Support, H & R Block Lenexa, Kansas
- Provide technical assistance via email and telephone to selected H & R Block tax centers beta-testing a new product
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1998 to 1999 |
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Data Entry Operator, WSA Corporation Shawnee, Kansas
- Call companies across the nation to verify high-ranking positions and update company database for potential clientele, and scan in clientele information
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1996 to 1998 |
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Library Page, Johnson County Library Shawnee, Kansas
- Check in and re-shelve library materials and assist library patrons
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1995 to 1996
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