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Welcome to the World
of Lady WolfStorm

Dungeons & Dragons
DragonLance
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My Resume

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My Resume

Product Knowledge

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Frontpage
  • Macromedia Dreamweaver
  • Microsoft Windows
  • HTML

Education

Johnson County Community College
Overland Park, Kansas
General education courses with emphasis on computer and network installation and repair, and web applications and design

2003 to Present

DeSoto High School
DeSoto, Kansas
High school diploma

1992 to 1996

Career History

Premium Processing, MPP Company, Inc.
Shawnee Mission, Kansas
  • Underwriting and data entry for extended vehicle service agreements
  • Answer questions from customers and dealerships about warranty coverage, cancellations, and transfers via email and telephone
  • Process and mail letters of declination to customers and dealerships for vehicle service agreements not accepted by the company
  • Maintain a list of service agreement applications pending correction of incorrect or missing information and notifying dealerships on a regular basis of the list, and processing the corrections when received from the dealerships

1998 to 2006

  Tech Support, H & R Block
Lenexa, Kansas

  • Provide technical assistance via email and telephone to selected H & R Block tax centers beta-testing a new product

1998 to 1999

 

Data Entry Operator, WSA Corporation
Shawnee, Kansas

  • Call companies across the nation to verify high-ranking positions and update company database for potential clientele, and scan in clientele information

1996 to 1998

 

Library Page, Johnson County Library
Shawnee, Kansas

  • Check in and re-shelve library materials and assist library patrons
1995 to 1996

 
© 2006 Lady WolfStorm